Walk-in || OPS Controller - OCC

Role & responsibilities Monitor flight timings including ATA and ATD and ensure timely communication of operational information to concerned departments. Monitor and update aircraft movement and flight-related information in operational systems and reporting tools. Prepare and communicate flight movement messages and operational updates as per airline timelines and procedures. Coordinate with airline crew, OCC, Load Control, Ramp Operations, Cargo, Passenger Services and other operational departments. Coordinate with third-party service providers for fueling, passenger bussing, catering and other required ground services. Maintain accurate records of flight-related communications, operational documents and reports for audit and operational purposes. Coordinate with flight deck crew and relevant airport authorities regarding operational requirements. Support aircraft turnaround operations and coordinate activities including loading, fueling, aircraft servicing, cleaning, catering and boarding. Liaise with the Manager on Duty, Ramp Duty Officer and airline representatives regarding operational issues and requirements. Conduct and coordinate pre-flight operational briefings with relevant ramp and ground-handling teams. Monitor turnaround activities to ensure compliance with operational, safety and security procedures. Ensure punctual aircraft departures and contribute to On-Time Performance (OTP). Coordinate and manage operational disruptions during aircraft turnaround in consultation with the concerned manager and airline representative. Ensure baggage reconciliation procedures and required flight documentation are completed before departure. Maintain and hand over required aircraft documentation including flight plans, load sheets and other operational documents. Report aircraft, ULD or ramp-related damages and operational deviations to the concerned manager. Follow airline, airport authority and company SOPs, safety, security and operational procedures. Perform additional operational duties assigned by the OCC/Operations Manager or supervisor.
Preferred candidate profile High School Diploma or equivalent qualification. Minimum 2 years of experience in the airline, aviation, airport or ground-handling industry. Candidates with experience in Airport Operations, OCC, Operations Control, Flight Coordination or Ground Operations will be preferred. Good understanding of flight operations and aircraft turnaround activities. Experience coordinating with airline crew, ramp operations and other airport operational departments. Strong communication and coordination skills. Good mathematical and analytical skills with strong attention to detail. Good verbal and written English communication skills. Valid Drivers License is required. Ability to work in a fast-paced airport operational environment. Ability to work under pressure and handle operational issues effectively. Willingness to work flexible hours and shifts according to flight schedules. Knowledge of aviation safety, security and operational procedures will be preferred. Arabic language knowledge will be an added advantage.

Role: Aviation & Aerospace - Other,Industry Type: Aviation,Department: Aviation & Aerospace,Employment Type: Full Time, PermanentRole Category: Aviation & Aerospace - Other

EducationUG: Any Graduate

About company In 2025, Swissport International AG provided best-in-class airport ground services for some 243 million airline passengers and handled roughly 5.2 million tons of air freight at 126 air cargo centers worldwide. Company InfoLink:Soundlines Consultancy website